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You can contact our Client Service by phone at 0120 45 1913 (from Monday to Friday from 10 am to 8 pm and on Saturday and Sunday from 10 am to 6 pm, Japan Standard Time), by e-mail at client.service.jp@prada.com, or through any of our available contact channels.
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Product details
The quality of natural fibers defines this mouliné cashmere and wool beanie, an expression of refined and timeless comfort. The particular workmanship creates a rich and sophisticated texture in an accessory that combines functionality and aesthetic research, expressing the balance between tradition and modernity.
- Product code: 2HC390_2ZR6_F0RCA
- Enameled metal triangle logo
Main material: Cashmere Virgin Wool
- Do not wash
- Do not bleach
- Do not natural dry
- Do not tumble dry
- Iron at maximum sole-plate temperature of 120 °c
- Professionally dryclean: no trichloroethylene, reduce moisture, short cycle, no steam and low heat
For information about products and online orders, please visit the FAQ section or contact our Client Service. You can also get help by filling out the form in the Contact Us section.
Free shipping and returns
Free shipping. We generally process orders within 2-5 working days from order confirmation.
Shipping status can be verified at any time by using the tracking number provided via e-mail. You can also access this information within MyAccount.
You may return the products purchased within 14 days of delivery free of charge if made through our courier. Please note that sale items and hot-stamped personalized products cannot be returned.
Personalized items are delivered within 30 days of order confirmation. Return for customized products is not available, except those differing from the style selected upon personalization.
Prada Packaging
Each Prada order is delivered in sustainably designed and produced packaging.
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For information about products and online orders, please visit the FAQ section or contact our Client Service. You can also get help by filling out the form in the Contact Us section.
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