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You can contact our Client Service by phone at 0120 45 1913 (from Monday to Friday from 10 am to 8 pm and on Saturday and Sunday from 10 am to 6 pm, Japan Standard Time), by e-mail at client.service.jp@prada.com, or through any of our available contact channels.
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Product details
Sophisticated craftsmanship and research give life to the Prada Eternal Gold collection featuring precious pieces with sparkling, iconic details.
- Product code: 1JOA11_2FKN_F0056_V_OOS
- 750 Yellow Gold (18kt)
- Laser-engraved logo
- For pierced ears
- Made in Italy
- Each step of Prada's responsible gold and diamond production is verified and traceable thanks to Aura Blockchain technology.
Gold 750
This product is certified through Aura Blockchain technology, which allows its authenticity to be verified.
For information about products and online orders, please visit the FAQ section or contact our Client Service. You can also get help by filling out the form in the Contact Us section.
Free shipping and returns
Free shipping. We generally process orders within 2-5 working days from order confirmation.
Shipping status can be verified at any time by using the tracking number provided via e-mail. You can also access this information within MyAccount.
You may return the products purchased within 14 days of delivery free of charge if made through our courier. Please note that sale items and hot-stamped personalized products cannot be returned.
Personalized items are delivered within 30 days of order confirmation. Return for customized products is not available, except those differing from the style selected upon personalization.
Prada Packaging
Each Prada order is delivered in sustainably designed and produced packaging.
Contact us
For information about products and online orders, please visit the FAQ section or contact our Client Service. You can also get help by filling out the form in the Contact Us section.
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