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Log in or create your personal accountClient Service
You can contact our Client Service by phone at 0120 45 1913 (from Monday to Friday from 10 am to 8 pm and on Saturday and Sunday from 10 am to 6 pm, Japan Standard Time), by e-mail at client.service.jp@prada.com, or per livechat.
Plastic represents less than 10% of the total packaging purchased by the Group. In 2023, the Group was able to complete the transition from polypropylene to microwave cardboard for sneaker boxes and from plastic to paper for knitted bags.
The Group is committed to purchasing FSC-certified and/or recycled paper/cardboard packaging and to always maintaining this percentage above 95%.
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