Maintenance and cleaning of leather bags

Our hides and leathers undergo craftsmanship processes performed using traditional methods to achieve an unsurpassed final effect.

Please use your bag consciously  and clean it only with a dry, soft cloth  before storing it in the original dust bag in a well ventilated place far from heat sources or damp.

We discourage the use of any products or the management by unauthorized third parties. For any specific need, please contact exclusively our Client Service.

How can I clean the inner lining of a bag? 

The lining, which may be in fabric or leather, is an integral part of the bag and consequently cannot be subject to targeted maintenance. We recommend the utmost caution when using the bag, specifically by ensuring that any containers (e.g. nail varnish, creams, lipstick, water bottles, etc.) are closed scrupulously and by refraining from carrying loose objects that could damage or stain the lining.

We discourage the use of any products or the management by unauthorized third parties. For any specific need, please contact exclusively our Client Service.

All our products can be subject to minor accidents or simple wear and tear during daily use. For any needs, we recommend that you contact our official Prada channels. You can ask for assistance by bringing the product to one of our Prada stores (except duty-free stores) directly or by contacting our Client Service.

Each case is treated with passion and professionalism by our specialised technicians, offering a customised approach based on a variety of factors that make each of our interventions unique (e.g. age of the product, kind of the leather, type of the problem, any technical limitations, etc.).

We strongly discourage the use of any chemical products or the management by third parties not to invalidate the terms of the legal warranty, which is enforceable in case of product conformity defects within the terms provided by the applicable law.