How long will it take to receive my order?
Orders are typically delivered within 3-5 business days from the moment the order confirmation e-mail is sent.
Please note that the above general time frames do not pertain to Pre Ordered and/or Personalized Products. Such items will not generally be available when an order is placed. We will deliver such products as noted on the product page where the product is displayed on our Website.
Once the package is shipped, you will receive a confirmation e-mail with the tracking number of the courier.
All shipments require an adult signature upon delivery.
Are there any restrictions on deliveries?
How can I select the shipment method?
You can select the shipping method (if available) from the drop-down menu.
Our courier cannot deliver to PO boxes or general delivery addresses.
How much does shipping cost and how long does it take?
Shipping costs are based on the method of shipping selected:
- Ground - complimentary, delivers in 3-5 days Monday-Saturday
- 2nd day - $25, delivers in 2 days Monday-Friday following your shipment notfication. Orders placed after 3pm will ship the following day, orders placed after 3pm on Friday will ship on Monday.
- Overnight - $35, delivers the next day Monday-Friday following your shipment notfication. Orders placed after 3pm will ship the following day, orders placed after 3pm on Friday will ship on Monday.
Orders take 1 to 3 days to process, and delivery times are estimated from the day of shipping. All shipments require signature on delivery. As soon as the package is shipped you will receive an email containing your Tracking Number.
Orders containing Fragrances can only be shipped Ground. If you are purchasing other items together with your fragrance and require faster delivery, we invite you to place two separate orders.
How can I track the shipment of my order?
A tracking number from our courier will be assigned to each shipment.
Once your order is confirmed, you will receive an e-mail with the tracking number and a link to track your packages.
You can also access this information on the Website under your "My Account" tab.
