How can I take care of my Prada bag?
Maintenance and cleaning of leather bags
Our hides and leathers undergo craftsmanship processes performed using traditional methods to achieve an unsurpassed final effect.
Please use your bag consciously and clean it only with a dry, soft cloth before storing it in the original dust bag in a well ventilated place far from heat sources or moisture.
How can I clean the inner lining of a bag?
The lining is an integral part of the bag and consequently cannot be subject to targeted maintenance. We recommend the utmost caution when using the bag, specifically by ensuring that any containers (e.g. nail varnish, creams, lipsticks, water bottles, etc.) are closed, and by refraining from carrying loose objects that could damage or stain the lining.
The use of cleaning or repairs by unauthorized third parties may limit our ability to service your product in the future. For any specific needs, please contact our Client Service.
May I request the repair of a Prada bag?
Prada offers repair services on a case by case basis. In the event your product requires a repair, please bring the product to one of our Prada stores direct, or contact Client Service for further assistance.
Each case is carefully and professionally handled by our specialized technicians, offering a customized approach based on a variety of factors (e.g. age of the product, type of the leather, technical limitations (if any), etc.) that make each of our repair services unique.
The use of cleaning or repairs by unauthorized third parties may limit our ability to service your product in the future. For any specific needs, please contact our Client Service.
