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Please contact our Client Service as follows: By phone at 1-877-997-7232 (from Monday to Saturday from 9 am to 10 pm and on Sunday from 9 am to 8 pm); By e-mail at client.service.americas@prada.com, or through any of our available contact channels.
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Product details
The Explore bag, a perfect synthesis of sophistication and functionality, has a soft, multi-pocket silhouette. Nappa leather enhances the versatile, compact design completed with refined and iconic details that reflect Prada's artisan tradition.
- Product code: 1BH232_2DX8_F0038_V_NOO
- Nappa leather handle, length 46 cm, drop 26 cm
- Detachable, adjustable logo-print woven tape shoulder strap. Maximum length 110 cm - Minimum length 75 cm - Maximum drop 55 cm - Minimum drop 38 cm
- Flapped side pockets with buckle
- Metal hardware
- Enameled metal triangle logo on the front
- Zipper closure
- Logo-print nylon lining with patch pocket
Dimensions
- Height: 12.5 cm
- Width: 25 cm
- Length: 9.5 cm
Main material: Lambskin
To preserve the quality of this product over time, we recommend that you follow these care instructions:- Handle the product gently and avoid overloading it to keep its shape intact.- Avoid direct exposure to sources of light and heat.- Avoid contact with oils, cosmetics and perfumes.- Store the product in the protective bag when not in use.For any other questions, please contact our Client Service in the “Contact Us” section or stop by a Prada store.
For information about products and online orders, please visit the FAQ section or contact our Client Service. You can also get help by filling out the form in the Contact Us section.
Free shipping and returns
Free shipping in 2-3 business days from order confirmation.
Shipping status can be verified at any time by using the tracking number provided via e-mail. You can also access this information within MyAccount.
You may return the products purchased within 30 days of delivery free of charge using the return label provided with your order.
Personalized items are delivered within 30 days of order confirmation. Return for customized products is not available, except those differing from the style selected upon personalization.
Prada Packaging
Each Prada order is delivered in sustainably designed and produced packaging.
Contact us
For information about products and online orders, please visit the FAQ section or contact our Client Service. You can also get help by filling out the form in the Contact Us section.
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