Orders are typically delivered between 2–3 business days from the moment the order confirmation e-mail is sent.

As far pre ordered products and/or personalized products which are not yet ready to be shipped at the time of the submitting your order, Prada shall deliver such products at the relevant estimated delivery date (namely within 3 (three) weeks, starting from the sending of the relevant confirmation email, for personalized products and within 8 (eight) weeks, starting from the sending of the relevant confirmation email, for pre ordered products.

Once the package is shipped, you will receive a confirmation e-mail with the tracking number of the courier.

The courier delivers Saturday to Thursday  during business hours and requires a signature upon delivery.

You can select the shipping method (if available) from the drop-down menu and the relevant amount is displayed in the shopping bag.

Our courier cannot deliver to PO boxes or general delivery addresses.

Deliveries are made Monday to Friday during business hours and the recipient signature is required.

In the event that nobody is available to sign for the order delivery, our courier will leave a notification and a contact number. If you require assistance to reschedule the delivery, please don’t hesitate to contact our Client Service.

You will receive an e-mail with the tracking number and a link to track the packages.

You can also access this information in My Account.

If your order contains more than one item, it might be fulfilled with more shipments, and you will be informed each time up front.