Maintenance and cleaning of leather bags

Our hides and leathers undergo craftsmanship processes performed using traditional methods to achieve an unsurpassed final effect.

Please use your bag consciously  and clean it only with a dry, soft cloth  before storing it in the original dust bag in a well ventilated place far from heat sources or damp.

We discourage the use of any products or the management by unauthorized third parties. For any specific need, please contact exclusively our Client Service.

How can I clean the inner lining of a bag? 

The lining, which may be in fabric or leather, is an integral part of the bag and consequently cannot be subject to targeted maintenance. We recommend the utmost caution when using the bag, specifically by ensuring that any containers (e.g. nail varnish, creams, lipstick, water bottles, etc.) are closed scrupulously and by refraining from carrying loose objects that could damage or stain the lining.

We discourage the use of any products or the management by unauthorized third parties. For any specific need, please contact exclusively our Client Service.

All our products can be subject to minor accidents or simple wear and tear during daily use. For any needs, we recommend that you only contact our official Prada channels. You can ask for assistance by bringing the product to one of our Prada stores directy or by contacting our Client Service.

Each case is treated with passion and professionalism by our specialised technicians, offering a customised approach based on a variety of factors that make each of our interventions unique (e.g. age of the product, kind of the leather, type of the problem, any technical limitations, etc.).

We strongly discourage the use of any chemical products or the management by third parties not to invalidate the terms of the legal warranty, which is enforceable in case of product conformity defects within the terms provided by the applicable law.

Ready-To-Wear

• Please follow the care label sewn on the garment

Leather / textile bags, wallets and shoes

• Avoid contact with water, or any substances containing alcohol (i.e. perfumes) or oil (makeup). If the item has been in contact with water, it is important to allow them to dry thoroughly in a well-ventilated area
• Store leather items in a cool, dry place when not in use. Avoid direct exposure to sunlight, and keep the product away from any direct source of heat. Use an insert to maintain the product’s shape when storing
• The insole of the shoes are made from natural leather and might cause colour migration due to prolonged contact.  Please avoid wearing light-coloured socks as much as possible
• For products sewn stitch down, please keep away from water and avoid use in rainy weather
• Please note that while shoes with a molded polyurethane (PU) sole are lightweight and comfortable, they are prone to hydrolysis deterioration in coastal, humid areas when left  unworn due to the composition of the material
• Due to the nature of the print colour coating technique, discolouration and fading may occur to products
• Due to the nature of leather, natural wear and tear is to be expected over time
• Due to the nature of patent leather, colour migration will occur after prolong contact with other leather. It can be prevented by storing your items in the dust/shoe bags provided by Prada

Eyewear

• Lenses can be cleaned regularly with warm water and a drop of dish detergent.  If you can, allow them to air dry. If not, dry them with a soft, clean, lint-free cloth. To avoid scratches, do not wipe the lens when they are dry.  Please note that this product may be deformed if left under direct sunlight for a prolonged period of time

Fragrances

• Keep perfumes out of the reach of children
• Avoid direct exposure to sunlight, and keep the product away from any direct source of heat
• If in contact with eyes, wash with water immediately and seek medical consultation with your doctor