Orders are typically delivered within 3-5 business days from the moment the Order Confirmation e-mail is sent.

Please note that the above general time frames do not pertain to Pre Ordered and/or Personalized Products.  Such items will have a longer delivery lead time and expected delivery time frames will be specified on the individual Product display page on our Website. 

Once the package is shipped, you will receive a Tracking Number and delivery information from the courier.

Deliveries are Monday to Saturday and requires a signature upon delivery.

All orders must be shipped to a valid address, the courier will not be able to ship to P.O. Boxes, poste restante or freight forwarder addresses. Orders containing Fragrances can only be shipped Ground.

Deliveries are restricted locally within the location/region of the website you placed your Order from. If you would like for your Order to be delivered internationally, please change the location/region on the website menu before placing your Order.

You can select the shipping method (if available) from the drop-down menu and the relevant amount is displayed in the shopping bag.

Our courier cannot deliver to PO boxes or general delivery addresses.

Deliveries are Monday to Saturday and requires a signature upon delivery.

In the event that no one is available for the delivery, our courier will leave a notification note and reschedule the delivery. 

If you require assistance or are unable to contact the courier, please do not hesitate to contact our Client Service.

 Once your Order is confirmed, you will receive a Tracking Number and delivery information from the courier for each shipment.

If your Order contains more than one item, it may be delivered in multiple shipments.