Contact us

You can contact our Client Service by phone at +34 91 123 77 73 (from Monday to Saturday from 9 am to 8 pm and on Sunday from 9 am to 6 pm, Central Europe Time), by e-mail at client.service.eu@prada.com, or per livechat.

Suggested Questions

Can I return a product purchased online?How can I place an online order?Which are the advantages of registering for My Account?When does the order delivery take place?How can I request a private appointment in a Prada Store?How can I take care of my Prada bag?
View all FAQs
Book your in-store appointment

Book Your In-Store AppointmentBook Your In-Store Appointment

Explore the collection in an exclusive setting with the guidance of a dedicated expert. A tailored appointment, just for you.Explore the collection in an exclusive setting with the guidance of a dedicated expert. A tailored appointment, just for you.
BOOK NOW

Send us an email

200 characters left

This form is protected via Google reCaptcha invisible technology

By submitting this form, you confirm that you have read and understood the Privacy Policy and acknowledge that your personal data will be used to respond to, and manage your request

SUBSCRIBE TO OUR NEWSLETTER

Do you need help?

Exclusive Services

Company

Legal terms and conditions

©PRADA 2007 - 2025 | VAT no. B-78276342

Store Locator