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Right of withdrawal and return procedure
You have the right to withdraw from your purchase and return items free of charge within 14 days of delivery, provided that the return conditions are met. If you have already registered, please log in to your account to proceed. If you placed the order as a guest, please fill in the following fields:
Suggested Questions
Can I return a product purchased online?Are there exceptions in the return policy?Can I return my online purchase in a Prada store?How can I make an online return request?How can I send my return if I am registered in My account?Is the return free?Can I return an order even if I am not a registered user?How long will it take to receive a refund for my return?
